The Point Brisbane Hotel

Amazing stay. We’ve stayed at various hotels near the airport in the past, but decided to venture out this time. We are so glad we did! The Point staff are professional, courteous, and helpful in assisting with getting around the city. The rooms are spacious and well equipped with everything you will need. Bathrooms are huge, and the tub is a nice addition. The Point at Kangaroo Point is close to the City Cat (ferry), City Bridge, and Botanical Gardens. Our only wish would be for them to provide a shuttle from the airport, but this doesn’t seem to be a standard feature for hotels in Australia. We can’t recommend this hotel enough! If I had 6 stars, I would give it!

Could not recommend this place enough. I’ve stayed here a handful of times and the standard of high quality service has been consistent every time. We checked in late, and they checked us in quickly. The staff are so friendly and easy to chat to and very accomodating. They upgraded our room which was a really nice touch too. Another thing to note, We lost a small valuable item during our stay and the staff were great at helping us find it. Location is perfect and close to Howard smith wharfs and valley. Safe to say I will be booking here every time. Thanks for the great staycation.

Stayed here for 4 nights during my visit to Brisbane. The hotel is quite dated, and the cleanliness was just average. I booked a suite through a third-party platform (Agoda), as it was the only available room type at the time. The suite was also listed as wheelchair accessible. However, upon check-in, they downgraded me to a standard queen room instead of the suite, explaining that the suite was meant for disabled guests. I double-checked their website and found that they offer both wheelchair-accessible and non-accessible suite options, proving that their explanation was misleading. If a specific room type is booked, they should not change it without proper justification. I didn’t escalate the issue further, but it was definitely unprofessional. I would not recommend this hotel, as it is not value for money. The only positive was the free self-service laundry.