The PuLi Shanghai

⭐️⭐️⭐️⭐️⭐️ I stayed at The PuLi Hotel and Spa for 10 days, and it was a truly world-class experience. 🌟 From the moment I arrived, everything radiated calm sophistication the scent, the design, the service. The location is perfect, right in the heart of Jing’an, with easy access to all the best spots in Shanghai. My room was elegant, quiet, and impeccably clean, with breathtaking views of the city skyline. Housekeeping was discreet and flawless. The spa? Sublime. The pool? A hidden oasis. 🌆💆‍♂️ Yes, there were a few very minor imperfections but what stood out most was how the staff went above and beyond every single time to ensure my stay remained perfect. Truly warm, attentive, and professional service. 👏 A genuine sanctuary in one of Asia’s most vibrant cities. Highly recommended for travelers who value luxury, serenity, and exceptional hospitality. I will definitely return. 🇨🇳✨

The hotel was exceptional - design, food , location and service. The terrace is amazing , relaxing while you sit by a large pond/water feature making you forget you are actually in Jing'an and in central Shanghai - a real urban retreat! The only thing was the room was the bed was very, very uncomfortable and more like a futon and the bedding was not of great quality. Other than that everything was perfect!

It truly saddens me to see a hotel I once admired for its caliber seemingly losing its touch. I've always been drawn to the timeless design of both the lobby and the rooms. However, it feels as though the service hasn't kept pace with other luxury hotels. Perhaps I'm spoiled, but I believe a genuinely five-star establishment should strive to anticipate guest needs before being asked. Here, it felt like staff often needed a gentle nudge. My room, unfortunately had a noticeable odor, and the presence of an already running air purifier suggested this was a known issue. Simple conveniences, like a dental kit or a razor, required a call to guest services. The toilet also wasn't a smart toilet (which is becoming a standard in luxury hotels in Asia). Breakfast was similarly underwhelming. The buffet selections were limited, and curiously, dim sum and wonton had to be ordered separately, despite their rather unremarkable taste – it makes you wonder why they aren't just part of the buffet. I'm aware that room renovations are on the horizon, and I'm hopeful that these improvements will also extend to the service.