The Quarter Saladaeng by UHG

Outstanding location they at the same time is quiet for sleeping and getting quality sleep! They offer a free service to the closest train stations during the day, and a cheap transfer to the airport if you need it (compared to taxi or grab). Service is great and they’re super helpful for everything, overall very good English level, and they have a lot of options to enjoy, from the pool to a very big gym, with massage and spa options as well. Also they offer laundry services and there are coin machines for using if you want. We got the cheaper room and let me tell you, it was HUGE! The hotel is not new, but it is spotless and well-maintained. It is a great option if you want to enjoy Bangkok, and there are a lot of I dining options walking distance, from high end to more cheaper places, all very good! The only “bad” things were the noise you get from other rooms if they’re loud, as the walls are a little thing (but no noise from the outside, which is great), and the poor internet all over the hotel but in the bar area, so if you’re planning on working, go to the commons across the street or camp at the bar! Great place in terms of what you get for the price you pay!

Close to Bangkok Central. Has shopping centres close, along with small traders. Many small cafes and restaurants within a short walk. Rooms are quiet and comfortable. Water pressure in the shower is very good along with heat in the hot water system. The gym is very well equipped and has personal trainers if required. The pool is on the ground floor, is cool on a hot Bangkok day. Saunas are aviation in the gym areas of the male and female toilets. The spa is upmarket, prices are reasonable and the service is very good. There is a laundry for personal use, and the hotel does arrange for laundry to be done for you. Breakfast is very good with a large buffet style. Dishes are varied daily and the choice is very good. Overall an excellent stay.

The biggest let down is there’s no consistency. I’ve stayed in this hotel numerous times in different types of rooms and found issues to be varying throughout. Things like cleanliness, fixtures/fittings not working and even bed comfort type. This visit I thought I’d try the “Penthouse Suite”. It’s a generous sized room with a good living/dining/kitchen/bedroom & balcony on the top (19th) floor. Unfortunately the room itself had numerous problems. It started off with light switches not working and not being able to see the writing on the digital thermostats (which also read the temperature incorrectly, meaning you freeze if you leave it on too long). I advised the front desk about this and they did fix the light switches but not the thermostats. The next issue the sound from the lifts. All day & night you get a constant whirring sound from them. Sometimes loud, but always there in the background. After a night of no sleep I went to the front desk again and asked them to move rooms. There was “no availability” in the other suites, but they were happy to downgrade me to a worse/cheaper room with no compensation. I told them that, if they gave me 1 free nights stay to make up for the night I’d lost, I would accept. I thought this was fair, but they rejected this and offered me a discount (off their standard prices) on my next stay. No thanks. Back to the room I go and other issues such as ants, the fridge not shutting properly, the cleaning being half done, bed being rock hard, water not being replenished (even after requested) and the room entrance door security lock not working, reared their ugly head. In the other rooms I’ve stayed in there’s always been minor issues, but none this bad. And the bed thing is perplexing, as it’s usually softer than this. I can’t understand why the hotel has different types of bed depending on the room you choose?! Also, the buffet breakfast has been steadily getting worse as the visits have gone by. I’ve given it 2 stars because I genuinely think this hotel is good value for money in a great location, if you get the right room. But after paying the most for what should be the best room in the building, I feel thoroughly let down and am not sure I will return again.