The Regent Cha Am Beach Resort Hua Hin

Absolutely gorgeous. We recommend, lovely stay very quiet. Morning breakfast buffet was more than sufficient. Many landscape bushes, garden paths to walk. Beachfront , (view no actual access) beautiful large swimming pools. Restaurants and coffee bar. Friendly helpful staff. Long drive into properties quiet. Need a car to explore the area. Room was spacious and had a large balcony with a dryer rack available. We could of stayed for a much longer stay no problem. Highly recommend. Hotel has elevators as well. Sea view room had stunning scenery everyday, nice waking up to.

Just to state upfront that I don't have a major issue with the hotel. But seeing that this hotel is graded as 4-star hotel, it seriously fail to meet that expectation. This is a basic hotel with basic, and poorly maintained amenities. Service is polite but really basic. Bed is ok but pillows are old (meaning very soft). Cabinet doors are on the verge of falling off. They even reserve slippers just for the deluxe room. Even basic 3 star hotels provide these. The price is on the low side for sure. So this hotel is good of you're coming with big group of friends or small family with young kids. Just don't expect luxury.

I came here during a long Thai holiday. It took an hour to checking from 4.30 to 5.30 pm. in line. Even though I booked the room directly from hotel’s website, I had to line up with others who use the promotion from the government. Those took more than five minutes to check in as they had to show coupons from government’s scheme. We went to ask if they would open another line, but they said no. The hotel staff could have reduced the queue by opening up another counter to check in for those booking the room directly with the hotel. It will be faster and clear some faster queue in the process. Regarding the check in and out time, I feel it is rather unfair for guests being able to check in after three pm. and have to check out by 11 am. of the next day. With an hour waiting for the check in, the hotel could extend the stay of the guests to check out later around noon.