The Regent Phuket Bangtao Beach

They have renovated the rooms. The rooms here are larger than those in nearby accommodations. And make sure to book directly with the project owner, not just any individual owner, to ensure you get a high-quality unit.

We spent one painful month in this property. The premises are nice but the amount of noise is almost unbearable. I should've paid attention the the other reviews about remodeling and construction noise, but I thought maybe they would be done by the time of my stay. It seems they're far from over. On top of the construction noise during the day, at night time we have to deal with a bunch of unconsiderate guests, coming in and out of their rooms at all hours of the night talking loudly, banging doors and partying. The rooms have paper thin walls you can hear people from way down the whole. The people that stay here have no respect for the rules, and other guests trying to sleep at night. Unfortunately the front desk didn't do anything about it either despite our complains. You won't get one moment of peace or a good night sleep if you stay here. I don't recommend it.

I recently stayed at The Regent Bangtao, and while the hotel itself is nice with good facilities and friendly staff, my experience was significantly affected by ongoing construction and remodeling that I was not informed about before booking. From 9 AM to 4 PM, there was loud construction noise right next to my room—so loud that it woke me up every morning. When I complained to the reception, they told me there were no other rooms available. However, when I mentioned that I would reflect this in my review, they suddenly offered me an upgrade a day later. By that point, I refused, as it felt like an afterthought rather than genuine hospitality. What was most frustrating was the lack of transparency—I should have been informed about this before I booked my stay. Additionally, the staff at reception did not seem to care about my inconvenience. Instead of showing concern, they acted indifferent, making me wonder why they assigned me a room right next to the construction site in the first place. Overall, this could have been a great stay, but the poor communication and lack of concern from the reception staff left a bad impression. If you’re considering booking here, I strongly advise confirming in advance whether construction is still ongoing to avoid the same experience.