The Regnant

Today I was there to attend medical conference. Nice place with easy location. Car parking is also available. Food was delicious.

I attended my friend’s engagement ceremony at The Regnant, Lucknow, and the experience was extremely disappointing. The service was shockingly poor for the price they charge. Despite committing to let the function run till 6 PM, the staff began yelling at guests around 4 PM, asking them to leave. This was not just unprofessional—it was downright disrespectful. Guests were treated rudely, and the overall behavior of the staff, especially the event manager, was unacceptable. To make matters worse, food portions were embarrassing. They were serving only one roti per plate—completely unrealistic, especially in a country like India where an adult normally eats at least two. The staff seemed indifferent to the needs of the guests. Also, they had lifts reserved only for in-house hotel guests, completely ignoring the convenience of the guests attending the function. Again, this felt discriminatory and inconsiderate. Overall, I would not recommend this venue for any kind of event. They are overpriced, offer poor service, and have no regard for guest experience.

1 star only for the hall The staff, service and the banquet staff is highly unprofessional. Just celebrated my daughter’s first birthday. When the party was over and we handed over the room keys. They did not ask for room money even though we asked them telling that it’s complimentary. We used the room only for two hours. From next day, started their harrowing calls like we ran away with their money. After charging lakhs of rupees, they started harassing us with a petty amount of 3000/- that too for using the room only for 2 hours which they told us as complimentary. My question is how can you call someone and ask for money which you only told as complimentary. In the end we did pay them the petty amount just for our peace of mind. The experience has been pathetic since the start. Even for dish selection, the banquet people were creating such a fuss like its some 5 star hotel, which honestly it is not esp when you look at their staff and service. I would recommend not to take their banquet services at all and save some peace of mind. Update: The harassing calls did not stop even after paying the anount. Someone called Shalini called is again to ask why you gave a bad review. Also, it is the hotel’s responsibility not to give something complementary if they want to harass customers later on. We waited in the reception to pay the amount but the hotel staff did not take it saying its complimentary, so its solely hotel’s responsibility. Educate your staff on complimentary things before harassing the customers. PLEASE STOP CALLING US. I will make sure at least no one in my circle arranges any parties with you. Extremely unprofessional behaviour.