The Ritz Carlton Orlando Grande Lakes

My friend and I had the most amazing time celebrating our birthdays at The Ritz-Carlton Orlando, Grande Lakes. From the moment we checked in, the staff made us feel so special. We were genuinely touched by the thoughtful amenities that were sent up to our room — it was such a kind gesture and really started our trip off on the right note. Samuel at the front desk was incredible. He was warm, professional, and went out of his way to make our celebration even better by upgrading us to a beautiful suite. That meant a lot to us and made the experience even more memorable. The entire stay was just flawless — from the service to the overall atmosphere, everything felt first-class. We truly appreciated every detail and can’t wait to come back again. Thank you to the entire team for making our celebration one we’ll never forget!

We had a fantastic stay at the Ritz this past week. The hotel was amazing and the staff and service was outstanding! We were celebrating our anniversary and they gave us a special surprise in our room while we were enjoying the resort. We want to give a special thank you to Olivia at Grand Lake sports for taking care of us with the mountain bike rental and guidance on the mountain bike trail. We experienced in room dining for breakfast and dinner and it was all excellent! We will definitely be back! James, Elyse and Sébastien Turk

Had a great stay. The staff always go above and beyond in service. Manager Chris from in room dining was exceptionally professional and accommodating. My wife and I had a fantastic time. The fridge in the room didn't work, but we decided not to use it and it wasn't an issue so we didn't mention it to anyone. That's the only reason for 4 stars for the room. The property is beautiful with plenty to do and plenty of places to eat. Everything was very clean.