The Ro Hotel

We had an amazing time during our stay from Wednesday to Friday in June. The hotel is beautiful and perfectly located. Upon arrival, Kara at reception greeted us with incredible kindness and helpfulness. A special thank you to Kara, who even helped me find a lost ring after I had already checked out on Friday. All the staff members were wonderful, and every interaction was pleasant. While I can't remember everyone's names, the entire team made our stay memorable, and we truly appreciated their help. Eduardo was wonderfully kind, and it was a real pleasure speaking with him. He even offered our husky, Marley, some extra doggy treats and delivered amazing service. There was also a lovely gentleman who traveled from Manchester to work there who was very nice and helpful. Thank you all so much! We absolutely loved all the staff and want to return to this hotel not only for the amazing views, wonderful rooms, and nice food and drinks, but also because of how welcoming and comfortable we felt. It's also a very dog-friendly place, which made our husky extremely happy! We will definitely be returning in the future. The staff are a credit to the hotel for making everyone feel so welcome. Thank you so much!

Just spent a 2 night stay at The Ro Hotel. Staff at the hotel went above and beyond to ensure we had a pleasant stay. Many thanks to Persia and all the staff. Very friendly, polite and professional at all times and made every effort to meet our requests when asked. Plenty of staff on hand to help when needed. Excellent views of Lake Windermere from the hotel and great to spend time enjoying drinks on the outside patio areas when the sun was shining. We had an upgraded lakeside view room that was very spacious, well appointed and clean. The bed was very comfortable and the room benefited from the addition of complimentary dressing gowns, slippers and in-room drinks to make our stay was more relaxing. Hotel is in an ideal location to enjoy the area without the need to drive once you are here. Central location close to the lake and all amenities. Would also recommend Windermere Canoe Kayak. Excellent 2 hour kayak experience well worth doing during your stay. Great Pizza’s at Base Pizza too!

Ideally located just off the center of town. Has parking but it is £7.50 per day to park. The hotel itself is a little tired and in need of some TLC. Carpets show stains and wear and tare. It's not ideal for those with mobility issues unless you can book a ground floor room. The small accessible lift to the 1st floor was out of order and the stairs aren't easy on crutches. The lift from floor 1 to floors 2/3 is very small - no use for wheelchairs or buggy. Breakfast was good - self service buffet. The evening menu has several choices although prices are a tad steep. Watch out for the £6.85 added service charge on your bill. Food itself was good. Service was good , when it happened. Unfortunately it's obvious that the hotel is grossly understaffed as ofter there was no one manning the bar or looking after the restaurant area. The staff on duty were working hard but they can only be in one place at a time.