The Royal Sonesta Chicago River North

The rooms are clean, and they have a nice pool. Family friendly. Staff are nice and helpful. Security is good. If you have any concerns they will do what they can to accommodate. The restaurant just below is good but not worth the price, recommend going somewhere else near the hotel. Overall a great hotel.

We had a good experience. Room was elegant and the beds comfortable. Bathroom door, a slider, was very difficult to open and close. Overall, the room was clean. However, near the windows, the baseboard molding, had a thick layer of dust. Indicating the room was not completely cleaned. A plus for us was we could use the stairs. I am not an elevator person. We had a fifth floor room. Staff was very nice.

I dont pump out super high reviews unless i have an emotion experience, well i did and this isn't a 5star retreat, but the way we are treated, we couldn't tell. The staff here are amazing. The location is absolutely ideal for downtown. We are only 5 minutes walk from everything. The floors are super clean. Elevator clean. The dining eatery on site was delicious. Only complaint would be that the pool wasn't open during summer heat. That was a bummer but we had a Jacuzzi tub room so I mean who could complain.