The Royal Sonesta Portland Downtown

The hotel was a short walk to Cheryl's (a restaurant with a menu that was recommended by the hotel's restaurant because I didn't want a buffet for breakfast), other good restaurants and local coffee shops, the 2 public squares that are used for pickups if you take tour(s) of Portland and/or the vicinity, Powell's City of Books, the art museum, and the farmers' market if your vacation overlaps on the day of this event. The room didn't seem to be recently renovated, but it was very nice. I especially liked the wallpaper and the bathroom decor. My room on the 7th floor overlooked the street with the light rail, and I loved the sound as it passed by. The sitting area off the lobby is relaxing, with a gas fireplace. The hotel used to be a department store, so it feels like a boutique or a one-of-a-kind hotel. I gave 5 stars for "Service," but I didn't use the services because I stayed only 3 nights, and I chose to be green by not having the sheets changed daily, and because I was on a solo vacation, I didn't need more towels, which I probably could have requested. The staff at the front desk is amazing. They were helpful and friendly, making recommendations of restaurants, coffee shops, and things to do, and briefly listening to my daily travels when I returned each day. The staff is social and comfortable with all ages. I'm a septuagenarian, and they are young. If I travel back to Portland OR, I'll stay at The Royal Sonesta again.

Location for this hotel is awesome. Easy walk to lots of restaurants and shops. Only 1 minute walk to a food truck pod! The staff at this hotel are all very friendly. Karla, the front desk manager is wonderful! She is amazing and went and above and beyond to make our stay extra special. My family and relatives all had a wonderful time at the hotel, and we’ll be picking this hotel again whenever we visit Portland again in the future. The rooms were spacious, the beds were super comfortable. We stayed at this hotel for 6 nights.

No room service after 3pm, and what room service was available took a very long time to arrive. Restaurant was closed most of the time. Painfully thin pillows, although the rest of the bed linens were very nice and things were quite clean. Kind of a rough area surrounding hotel. The room was very spacious which was nice, but overall I don’t think the *actually* available amenities justified the price point at all. Staff was professional and polite.