The Sailing Bay Beach Resort

Rooms are large, TVs are small, and the A/c was working ok in my floor. Moreover, I heard several other rooms weren’t as other friends stayed in the same hotel at the same time. Most of the area is empty, nothing around in a few Kms. Some staff are not really friendly. Moreover there was always one staff member who was kind and doing her job well. They need some prof. hospitality training and they could elevate this resort greatly.

We stayed at Sailing Bay Beach Resort for 2 nights — it was our third hotel in Mui Ne during this trip, and by far the worst. The staff at reception were extremely rude, no welcome drinks, no interest in guests at all. The first room had a broken shower, splashing sink, no safe, and very old furniture. After a strong complaint, they moved us to another room and called a plumber — but the new room was in the same poor condition, just with working water. The entire hotel is run-down, and not maintained. There’s a pool, but no working bar, even though it’s listed in the hotel description. You can’t buy a single drink or snack at the property. Since the resort is far from the center, this was a big problem. We ended up going to the neighboring Muine Bay Resort just to feel like we’re at a real hotel. Sailing Bay is not a 4-star resort. It feels abandoned. Avoid it — there are much better places nearby.

The rooms are old but okay, the pool is really big and clean, the breakfast was full of choose. BUT after cleaning the room some of my stuff disappeared! A told about that at the reception and they were bad with the answer that nobody didn’t touch anything. The thing that missed was very important for my health and I needed it urgently but it was impossible to buy the new one anywhere in Mui Ne. The stuff apologized but didn’t take any action to help in this situation. Also during check in they took from us deposit, so that to be sure for them that hotels property would be safe, but they don’t care about quests belonging.