The Square Boutique Hotel by Misty Blue Hotels

I had a great experience from the reception to bar the cleaning staff to security guards. The rooms are spacious and modern and clean. Has a lovely bathroom with everything neat and clean. The parking is in the basement so you go directly to your floor where you room are, it was very private and had no unnecessary disturbance. The staff was professional, friendly and helpful. So my overall experience was great. Thank you1 I will most definitely book in again.

I was there on a business trip, and I was thoroughly impressed with the facilities. We attended the conference centre nearby for 3 days, and in that time, we were in the lap of luxury. Your room is secured by a key-card lock, and you also use this to activate the power in your room. The rooms are decently sized, and the beds are incredibly comfortable (I'm fairly certain we were treated to Egyptian cotton). All the rooms are air-conditioned, which is a must for Durban, and they have the coolest bar I've ever seen at a hotel. They even have a swimming pool on the roof. My only real gripe (and the reason for my 4-star rating) is that they didn't really have a lot of variety in their dessert menu for the three days we were there, and they were sometimes a bit disorganised, as they got quite a few of the orders wrong for many people. Their saving grace is that their food was to die for. They have absolutely amazing chefs. I would definitely, without question, stay there again if I have another business trip there.

Had a booking in November 2021. Everything was confirmed online. Travelled 600km and 6 hours later, turned up at the hotel late afternoon to find the hotel closed. No one in reception, no one in the hotel. Only the spa was open which operates independently from the hotel. The staff at the spa were extremely helpful and guided me to another hotel as I found myself stranded in a new city. All hotels were open expect this one and it would have been nice and polite to inform all your bookings in advance if the plan was to close. No idea why they were closed, but some staff mentioned there were problems with the owner running the place. I will never book this place again. Thankfully I found a really nice 5 star hotel just down the road from this one.