The Swan at Forest Row

I had a fantastic experience at the Brambletye Hotel, and a big part of that was thanks to the new manager Jeet, who went above and beyond to make sure I was comfortable. His professionalism and friendly attitude created such a great atmosphere, both in the hotel and at the bar. Whether it was offering great local recommendations including the fun Saturday night band playing in the bar and their restaurant menu (the food was delicious!), ensuring top-notch service, or just making guests feel at home, he truly went above and beyond. You can tell he loves what he does, and it shows in the way the whole place runs so well. The hotel is close to local amenities, including a petrol station, other restaurants as well as beautiful nature nearby for those who like to explore the outdoors. The hotel has a safe outdoor space for children on the back terrace and a front terrace, great for enjoying a drink or two on those sunny days! Looking forward to coming back.

Service was good here. Popped in for dinner and drinks. Small menu but reasonable prices and good portions. Staff were very attentive and friendly. Music was very loud though for even a pub.

Only stayed one night and wouldn’t return. The music was extremely loud until around midnight, making it hard to sleep. The rooms are only accessible via very narrow stairs – no elevator – which was never communicated in advance. We were also told they only accept cash and had to go to an ATM late at night to pay. After our stay, they canceled the booking, which makes me suspect tax-related issues. The room was relatively clean but basic, with a small bed. Overall, a very disappointing experience.