The Unicorn Serviced Guest ApartSuites

Beautifully presented apartment. Easy check-in. Very clean. Comfy beds. Free parking just over the road. We never got a chance to have a wander around the town but we will definitely be back to stay again! The only thing I would recommend is maybe getting a fan for the bedroom as we found it to be quite warm.

Beautiful apartments great location! Lots to explore nearby if you have a car. The flat was very spacious with great amenities. However very thin walls! You can hear everything form the flat next door. But if you’re only in for a couple hours to rest, it’s not an issue. Overall good.

Such a shame, we had a lovely room although the host was awful. When we arrived we discovered that they had checked someone else into our room (not a secure checking in process as all the rooms are kept unlocked until you check in and take the key!), the host asked us to move their bags to a different room which we did not feel comfortable doing and staying in that room until those guests came back with the key (these guests were apparently at a wedding so who knew when they were going to come back!) We asked about checking into a different secure room and she said if we wanted to do that we would have to pay an additional £100! The host was extremely rude about the whole situation making us feel like we were in the wrong! We stayed in the original room and the other guests came back at 11pm at night only to explain to us that their room wasn't ready upon checking in and that she had told them to swap to our room! We tried to call her to resolve the situation but understandably no answer so we sent her a message explaining the situation and agreed with these other guests as to who would take which apartment and resolve it all in the morning. Queue us being awoken to a very loud and rude phone call at 1am from the host who shouted at us for having resolved the situation and telling us that we had to pay her the extra money for having used 2 apartments! I don't know what she was expecting any of us to do in this situation! Sleep on the floor of the hallway until she called us?! I would refuse to go back there ever again due to her incompetence at running the place!