The View Lugano

This hotel has absolutely incredible views of the lake from the top of the hill! The rooms are ultra modern and the staff is very helpful. The hotel's location is a drive from the town of Lugano. It's not walkable to any other restaurants or sight seeing. However, the rentals of the electric smart cars are awesome and convenient to use. There is also free parking if you bring your own vehicle. The Michelin restaurant at the hotel had amazing food for dinner. The included breakfast in the morning was great as well! The spa facilities were top notch. Extremely clean and luxurious. I wish I was able to spend more time there. Would love to stay here again. Thanks to the staff at the View!

Great hotel. We spent 5 amazing days here and the staff has been nothing short of amazing. Special thank you to Luiza for making our 3 year old feel welcome. The room was clean and with amazing view. The smart cars were a great addition. We used them every day. We look forward to being back! PS. There’s a great park 2 minutes down the hill for walking with amazing views. It’s also great if you have kids - our son loved playing there.

The view We spent our Easter holidays in The View. The hotel is very modern, with great facilities. Reception and breakfast staff is very supportive and great. Following an alarm incident that unfortunately happened late at night, they gave us a free aperetif which was a very nice gesture. The room was exactly as described in the booking details, with great views to the lake and very cozy. They also offer free Smart electric car rentals which were great to travel around Paradiso and neighbouring cities. Nevertheless, although our stay was great, I think the following points should be addressed to continue improving guest experience: 1. Their "breakfast included" option feels deceptive: breakfast is small and anything beyond fried/scrambled eggs in its a la carte service (i.e. eggs benedict) is separately charged (25-30€ per dish). This is surprising to see in a 5* hotel. I think the breakfast conditions should've been clearer 2. Their massage services fill up very quickly. During our whole weekend we were only able to book on our last night. However, even though we mentioned we both wanted massages, they only took one booking and didn't give us a solution for it. Good hotel overall but some thing could be improved