The Westin Austin Downtown

Had a fantastic stay! The room was clean and comfortable, and the location was perfect. The staff truly made the experience phenomenal—Elvira at the front desk went above and beyond to make us feel welcome, and front desk managers Mike and Mary Grace were professional, friendly, and accommodating. Special thanks to Brenan, the restaurant manager, for his outstanding service and attention to detail. Make sure to order room service—the food was delicious, especially the breakfast potatoes: crispy, golden, and they melt in your mouth! Great value for the price. We’ll definitely be back. Thank you all so much for everything you do. Keep up the great work! You truly deserve a raise and a promotion for being the best staff with the best customer service.

Beautiful hotel with great views! I stayed in a corner room and loved seeing the city skyline. The staff was outstanding— especially at Stella and valet. Location is perfect; walking distance to the “Bat Bridge” and also to many restaurants and bars. I’d highly recommend Pete’s Piano Bar! That said, I was really surprised by the decision by hotel staff to close Stella, the hotel’s only restaurant, for the summer. Given the hotel’s prime location in a busy tourist area, shutting down for renovations during peak season seems like such a missed opportunity. A Fall or Winter closure would’ve made far more sense. Aside from that—and the incredibly overpriced parking fees—everything about the stay was wonderful. Thankfully, we were able to enjoy a meal at Stella the night before it closed. *Also, huge plus that guests can still order in-room dining from the restaurant that is now closed*

I'm glad I chose to stay here while in Austin. The location is pretty convenient. The hotel overall is really nice. The room was clean and the bed comfy. The staff at the front desk was incredibly nice. There is a rooftop bar that has a super nice vibe. The drinks there are good and pretty strong. A really cool spot to just chill at night. This will be my go to hotel when I am back in the Austin area.