The Westin Beijing Chaoyang
Beijing · People's Republic of China · 7 North Dongsanhuan Road
About The Westin Beijing Chaoyang — Luxury Boutique Hotel in Beijing
The Westin Beijing Chaoyang is an exceptional 5-star hotel in Beijing, People's Republic of China. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Upon entering the premise, the lobby was breathtaking. It was spacious and definitely modern luxury. The room is spacious as well, and the bathroom is great. Amenities and toiletries are of good quality. The location is great, short taxi ride away from Sanlitun. Within the hotel, an entire level of wellness and fitness with an extensive range of machines. Would definitely recommend for business or leisure
Wonderful place to stay. nice rooms and bathrooms. Housekeeping is very prompt and good. Food is nice. Room amenities are good, linens clean. Telephone, TV , mini fridge, ironing table, safe locker, slippers all are available in room. Hot water kettle is there, the reception is very responsive. They are too prompt to respond to my message requests on Marriott Bonvoy app. Lighting is bit dim for my liking, probably it's like this to save energy. Overall a very good hotel!!! The view of road from my room is awesome, the Beijing skyline!!
My wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing. Upon our arrival, we approached the staff at the reception desk of the restaurant on the second floor, which serves breakfast, as well as the staff standing outside at the front door. We asked for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner. Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that "people make a difference" when it comes to hospitality. It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests. On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. After taking a walk following their cleaning, I returned to find everything spotless again!