The Westin Pazhou
Guangzhou · People's Republic of China · Area C Canton Fair Complex
About The Westin Pazhou — Luxury Boutique Hotel in Guangzhou
The Westin Pazhou is an exceptional 5-star hotel in Guangzhou, People's Republic of China. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Location is A+. Rooms are a bit dated. But service and food are lacking. If you're a vegetarian, the dinner buffet is a travesty, you'll starve. The night staff are like robots, Pauline couldn't understand that they should remove the breakfast charge if breakfast wasn't open at the time I have to go to the airport.
We have faced with surprisingly negative experience, when today morning we asked a waiter on the 1st floor to call for a taxi to an airport. The waiter (with glasses) said, the payment will be counted by meters. We had no options but to agree. Then he called a taxi (number ACT7800) and then we got there. According to google the way takes 42-45 min. We have driven 1,5 hours. The meters counted 205 yuans, but a driver started meaningly demanded 80 yuans more for high-speed road. We could not argue with him, so we paid. And 285 yuans for 1,5 hours to an airport - this is NOT a hotel expertise we would like to rely on!
We have 4 people eat inside the hotel restaurant. We order three cup of coffee and one person ask for one hot water and she charge us 38 RMB for a hot water. The other person is caffeine allergy and she just ask for and hot water. This is ridiculously charged