The Winchester Hotel by NEWMARK

Super cute boutique hotel! Location is amazing, right across from the waterfront park and close to downtown and lots of restaurants. The bar downstairs has a beautiful patio where you can sit and get a drink and watch the sunset. The breakfast is amazing, get the eggs Benedict. Highly recommend for a unique stay!

This is my most favorite hotel I have ever been too. Service was impeccable all the way around. The spa was incredible for massages and the best facial ever. The restraunt and bar were amazing. We ate there multiple times for dinner and breakfast. Or room was perfect and cozy and excellent location. Will only stay here if I come back to Cape Town.

Visited The Winchester Hotel today and was shocked by the poor service and lack of basic hygiene. I was served a visibly dirty, sticky cup twice. I returned the first, only to receive another just as bad. No apology, no accountability. I raised the issue with the hostess, who ignored my concern completely. The manager never came over; it was the waiter who eventually informed them. For a high-end establishment, this was unacceptable and unsettling, especially when you’re trusting them to prepare your food. The only saving grace was our server, Linda. She was kind, attentive, and tried to salvage what was left of our experience. Sadly, the overall service and attitude from the staff left a lasting bad impression. Would not recommend.