Tivoli President Milano Hotel

I just had to take a moment to brag about the fantastic service at NH Collection Milano! Our dinner experience was beyond remarkable, largely thanks to the exceptional duo of Alessandro and Dario. Their dedication to providing outstanding service was truly impressive. Now, let's talk about the food! The pulpo was absolutely divine, and the Milanese veal cutlet was the best I've ever tasted. But what made our visit truly special was their extraordinary attention to detail. When they noticed my young child, who is on the spectrum, was having a tough time, they took it upon themselves to brighten his evening. They stopped everything to bring him two adorable teddy bears, which instantly made him smile and feel comfortable. As if that wasn't enough, they even added a few chocolates for the kiddos at dessert—such a thoughtful touch! I can't express how grateful I am to Alessandro and Dario for their kindness and care. If you're looking for both incredible food and a team that genuinely cares about their guests, NH Collection Milano is the place to be. Bravo to the entire team for making our evening unforgettable!

We stayed here for just one day with our family, and it was absolutely wonderful! We’ve experienced many NH Collection properties before, but this was by far the best in terms of service — truly 5-star level. It was our first family vacation with our baby, and everything went so smoothly. Omar at the reception was incredibly helpful from the moment we arrived. He made check-in a breeze and even arranged a late check-out for us, which we truly appreciated. The General Manager should be proud to have such an amazing team member! But it wasn’t just Omar — every staff member we encountered was warm, welcoming, and genuinely helpful. Breakfast was superb, and Ysabella also took great care of us during our stay. We couldn’t have asked for a better experience. It was such a lovely stay, and we’re already looking forward to coming back again!

The hotel was absolutely fantastic! I enjoyed my stay. My birthday was celebrated in such a special way thanks to the amazing team. Carmen was incredibly kind and made my birthday unforgettable. The staff was incredibly friendly during both check-in and check-out, and the rooms were spotless. The hotel is also perfectly located, with everything within walking distance. If I could recommend a place, this would definitely be it. As soon as we return to Milan, we will be coming back here!