Torel Palace Lisbon
Lisbon · Portugal · Rua Câmara Pestana 45
About Torel Palace Lisbon — Luxury Boutique Hotel in Lisbon
Torel Palace Lisbon is an exceptional 5-star hotel in Lisbon, Portugal. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
Sonja and the entire staff at Torel Palace — you were truly exceptional. We had our welcome cocktail, wedding party get ready at Torel and shared our first look there, and Sonja went above and beyond every single step of the way. She graciously allowed our entire crew to use the hotel for photos, the makeup team, bridal portraits — literally everything we needed. You even saved the day by making sure the vows were delivered to the bride. We honestly cannot express enough how grateful we are to the entire staff at Torel Palace. Sonja, you hit an absolute home run. Thank you from the bottom of our hearts. April + Andy
My friends and I selected Torel Palace as our hotel for our 50th birthday group vacation in Lisbon. From the time of booking, the hotel was in touch to make sure all our needs were met and this high level of service continued throughout our stay. We felt very well taken care of from the moment of our arrival; even though it was early and our rooms weren't ready, they offered us complimentary access to the breakfast buffet and hotel amenities. On the day of our very early checkout, they provided us all with take away breakfast bags too! The rooms are all unique and have immense character (as well as great AC, necessary in a Lisbon heat wave!). Clean, roomy, comfortable. The two pools were perfect for relaxing after a day trekking up and down Lisbon's hills, and poolside drink and food service was offered. All of the staff were very attentive and made us feel welcome. The hotel cat did, too. The views from the hotel terrace are fantastic.
We had a wonderful stay at the beginning of July, fantastic location, attentive concierge/reception staff. Our room was lovely and the breakfast selection superb. My only feedback is that though the bar and restaurant staff are really friendly the service speed and frequency needs to be improved on the terrace and other outdoor areas. It was often hard to find staff/service was slow. It is also non exsistent around the pools. However saying this it would not stop us returning.