Torralbenc

We had a wonderful experience in this spectacular property that’s situated amid olive trees and vineyards. We were staying with a baby and the team was very warm to us and made us feel very much at home. The restaurant we thought was excellent and the breakfast a special one, with most products from Menorca and the region. Highly recommended.

A beautiful estate, poorly managed, horrible food, outdated rooms. Don’t stay here. The only plus. The atmosphere is unmatched. Beautiful site and views. Food. Worst than you can imagine. For 500 euros we got mid wine, couple starters and horrific pasta. Overcooked, sauce worst than ketchup. Breakfast is poor, berries are rotten, coffee from an automated coffee machine, bread is tasteless. Rooms are old. AC not functioning. Smell of sewage coming from toilet. Attention to detail is poor. Luggage brought in late because staff forgot, floor mates missing. Understaffed. Poor boy in charge of carrying luggage on a trolly was exhausted. Staff is good, kind, helpful. Manager needs to be changed as I was explaining all of the above, I saw little interest or care. She was referring to our “contract” saying she can’t refund our room, eventually she did because we extended for an additional day. It’s a shame because the hotel is founded by experienced company in charge of Michelin restaurants and great hotels in the North. But the approach to managing this estate needs to be updated, otherwise risk of staying irrelevant and forgotten Won’t be coming back

I booked a table for dinner for our last night and got extremely bad food poisoning where I couldn’t leave the room and they wouldn’t let me cancel the table without charging me 60 euros because it was within their 24hr policy. Completely unacceptable. No other restaurant I’ve dined at has ever been so unaccomodating to a sick person. Wouldn’t go here for the lack of hospitality alone.