Torre Cintola Greenblu Sea Emotions

A modern and well-maintained hotel with beautiful sea views. There were two pools available, one of which was saltwater and perfect for children who were required to wear swim hats. The hotel also offered a kids club and evening entertainment (in Italian), which our children enjoyed joining in with. Breakfast included a wide variety of options and the optional dinner buffet in the evening occasionally featuring traditional Italian dancing.

The hotel grounds are spacious and in a good location near the coast and nearby quaint towns. Service was pretty slow at check in (waited over 30 mins on a Thursday) and at the beach side cafe. You also need to wear a swim cap to be allowed in the hotel pool which is not convenient. There is an outdoor gym which is nice and also space to hang your laundry outside. There is free parking on site. Rooms were okay but not sure I would give a 4 star hotel rating.

Disappointing from start to finish. I rarely write hotel reviews, but our experience at Torre Cintola Natural Sea Emotions was so underwhelming that I felt compelled to share it. From the moment we checked in, the stay was marked by poor communication and a lack of basic hospitality. We were not informed of several important things — for example, that swimming caps are required for the pool, or that you need to contact reception just to adjust the temperature of your room’s air conditioning. Upon entering our room, we noticed that the cot we had requested (and received confirmation for weeks in advance) was missing. When we asked about it, we were told it would cost €7 per night — a charge that had never been mentioned in any prior communication. Our bathroom sink was faulty and would not drain unless we manually removed the plug. Small but frustrating maintenance issues like this added to the overall dissatisfaction. More disappointing still was the attitude of some staff members. On more than one occasion we were met with rudeness and arrogance. At one point, we were even yelled at for sitting at a table — despite the fact a staff member had directed us there. Overall, I would not recommend Torre Cintola to anyone, particularly those who do not speak Italian, as the language barrier further complicates things and there seems to be little effort made to accommodate international guests. Sadly, this was a stay we were looking forward to and it fell far below expectations.