Torre Del Cielo

Luxury just steps away from anything you would like to experience in Medellin Colombia! While producing content for a local medical professional, I got to spend a week in the lap of luxury! With my older kiddos in tow and no problems keeping them busy. Great breakfast with several options. Lovely sites of the city both day and night. They have a great Wellness Fitness Spa. The Superior King Room Has 1 king bed —glorious Air conditioning Free toiletries if needed Many other nice amenities & Satellite channels with English as well as other European languages. Flat-screen TV And Free Wifi are just a few of the offerings. I recommend spending your Medellin nights in poblado here! Thank you so much for you hospitality!

Had an incredible experience at Elcielo in Medellin. Service was impeccable. Food was delicious - even room service. Eduardo who helped us book the rooms was on site and a great resource for us. Hubert who worked the night shift in the lobby was so lovely and incredibly helpful while we worked quite a few late nights on our project. Milton, who worked the restaurant, was also a delight and provided excellent recommendations.

We decided to give El Cielo Hotel a try after a wonderful experience at El Cielo Restaurant in Miami, stepping away from our usual stays at the Marriott. The hotel itself is beautifully designed, and our room was clean and visually appealing. However, our stay was far from relaxing. Despite being located on a quiet street, the rooms are anything but quiet. The hotel is undergoing renovations, which means construction and drilling noises begin as early as 7 a.m. and continue until 5 p.m., often causing the rooms to vibrate. Immediately after that, loud music from the restaurant begins and continues until around 11 p.m., with bass so strong it feels like the speakers are in the room with you. Unfortunately, we were not informed of the ongoing construction prior to our stay. When we raised our concerns with the front desk and concierge, we were told by Viviana at the concierge desk that we were welcome to leave—with our 22-month-old child in tow—which felt dismissive and unhelpful. The room service menu is extremely limited, and no modifications or substitutions are allowed. The included breakfast offers only four preset options, again with no flexibility. This rigidity extended to all aspects of the service, making it particularly difficult to accommodate a toddler’s needs. The hotel does not appear to be child-friendly: there are no children’s menu items, no willingness to adapt dishes, no changing tables in the public restrooms, and the common areas are quite small. On a positive note, the bellmen and housekeeping staff were kind, attentive, and went out of their way to make our stay more comfortable, especially with our daughter. Their efforts were greatly appreciated. Overall, while El Cielo Hotel has style and potential, it currently lacks the comfort, quiet, and flexibility that travelers—especially families—need. If you're looking to relax, this may not be the right choice.