Travelodge Harbourfront

Check in on 26/6 and checked out today. Booked the deluxe plus queen room. I really enjoyed my stay here. The room is clean, cosy and the bed is comfy. Pretty quiet with the nature surrounding and opposite is vivocity. It's very convenient. The service staffs is polite and friendly. However, there were some hiccups. The room door couldn't open despite them changing the tap key card. I really hope moving forward they can fix this as some guests they wouldn't have the patience to wait (due to jetlag) or they just want to quickly rest. For me, I'm fine with it as its just a night stay. And the receptionist was very apologetic and let us have late check out. I highly recommend this place for get away. But same time I hope the issue of the door is fixed. 😊

It was a good time staying for 2 nights at travelodge, the location was pretty good and the service was great. The room was pretty comfy, but the door of the bathroom and toilet was a little bit unusual. It's not too spacious for people with large luggage. Another positive point is that you can put your luggage after checkout, and the ambiance of the lobby was great for working. The website was pretty good since you can book the early bird room in there, but still need some improvement to get better user experience.

We are a couple and booked a double bed room. We arrived at the hotel around 4:30 PM to check in. Without even asking us, the front desk just handed us two key cards for two single rooms. When we expressed confusion, we thought they might not know we are a couple, so we emphasized our relationship. But they just casually replied that the room type we booked was no longer available and they could offer breakfast as compensation. Seriously? We booked a double bed room — not two single rooms! And they didn’t even bother to ask if we were okay with the change — just made the decision for us! We refused to accept it, and only after insisting did they finally give us a double bed room. That’s when we realized the hotel actually did have double bed rooms available — they just wanted guests to help them get rid of their hard-to-sell rooms first. This kind of trick is outrageous and unacceptable. What made it even worse was the front desk saying, “This room is even better than the one you originally booked,” like they were doing us a favor. BTW the bathroom in the room we finally got had a glass door that wouldn’t even close properly – it stayed wide open with a visible gap. You could see the toilet clearly from the bed, offering zero privacy. On top of that, there was no exhaust fan, so any odor from using the toilet just lingered in the room — incredibly uncomfortable and awkward.