Trilogy Surfers Paradise

Booked a holiday at Trilogy Apartments, Cypress Ave, Gold Coast. 5 minutes walk to Caville Ave and all major shops, bottlo's and tourist attractions. Loved it. Highly recommended and will be staying here again. Large pool with BBQ facilities for meal preparation. Sunlounges surround the pool and spa alongside too. Lucky enough to get a penthouse with included 3 bedrooms, 2 bathrooms and a powder room, 4 balconies. With sweeping 360° views from beaches to the river canals. The main bedroom has a large TV, seperate walk in wardrobe, full length mirror, spa bathub and seperate shower equipped with every lux addition wether its hair dryer, shampoo and conditioner, towels and beach towels also provided. Full laundry contains washing machine, dryer and iron and ironing board. Lots of storage, 2 linen closets and full double wardrobes in each bedroom. Fully provided kitchen ware, plates, pots and pans ,microwave and complimentary tea and coffee is there so you can make the odd meal or go out to many choices of local and international cafes, and restaurants. Courtesy undercover secure parking with lift straight to your room. Free wifi, and Foxtel, Netflix too. Stylish and tastful furnishings grace throughout along with classy lighting and air-conditioning. The front desk service can book, or you can choose from many local attractions on offer. #hotels #hotel #travel #hospitality #hotellife #luxury #vacation #restaurant #holiday #tourism #luxuryhotel #hotelroom #travelgram #hotelier #restaurants #hoteldesign #interiordesign #luxuryhotels #summer #resorts #food #resort #design #beach #love #instagood #luxurytravel #architecture #hoteliers #hotelsandresorts

Stayed for 7 days and everything was excellent. Clean apartment Great pool and spa. Will stay again at 336

Just wanted to start off by saying - I never usually write bad reviews, but this experience was disappointing enough that I felt it needed to be shared. We stayed at this hotel for 7 nights and were disappointed from the start. Upon arrival, we had to call an Australian number from our NZ phone (as reception is closed Sundays) and give our credit card details over the phone just to receive the safe code for check-in. The apartment was noticeably unclean—dust everywhere, visible cleaning streaks on the walls, and mould in the bathroom corners, including the shower. A heart shape was etched into the bathroom mirror, clearly showing it hadn’t been cleaned properly. We found dried food on plates and had to wash all the dishes ourselves. The dishwasher had a strong unpleasant smell. The handbook stated that the room would be serviced every 5 days for longer stays, but reception informed us it was actually every 7 days. They offered to clean it during our stay as "compensation," but that’s not compensation when the handbook promises more. On day 5, we ran out of the 1.5 rolls of toilet paper provided. When I requested more, the receptionist initially said they usually charge for extra supplies, despite the handbook stating to ask if anything is needed. We were eventually given more due to our prior complaint. The spa pool wouldn’t heat up no matter how long we stayed in it. The gym was extremely small and had no lighting, so it couldn’t be used at night. On top of that, the bed was very uncomfortable and made it difficult to get a proper night’s sleep. The only redeeming feature of our stay was the location—just a short walk from the heart of Surfers Paradise, with easy access to shops, restaurants, and the beach.