Trump International Hotel & Tower Chicago

Exceptional attention to detail across the board. Every team member—from management and front desk to the bellhop and housekeeping—exemplifies professionalism and warmth. The Trump Hotel sets a gold standard in hospitality that other hotels should strive to emulate.

Unbelievably beautiful and amazing! Great service, great people, great views, great vibes. Good bless America and Trump.

Day 1, shower not draining, ankles covered in water, my wife could not use shower. Maintenance came to repair, but Window drape off its track not touched though I requested it be taken care of. Day 2, shower still VERY slow to drain and ankle deep in water but did drain eventually, wife able to shower after it drained, she too got ankle soaking. Let front desk know. Room was not cleaned. Housekeeping said that I must have left the DND light on (which I did not). Manager of front desk told me he was sorry and gave me his card saying "Call me if you choose to stay with us again, and I'll make your reservation myself and make sure your stay is perfect". For a $1,500 two night stay I would have expected to be compensated in some way. Breakfast would have solved the whole thing. ***For the record, Trump properties have been great in past stays. In Chicago next time I think I'll try something else.