Ultra Broadbeach

Reading some of the other reviews, appears to be hit and miss with the privately owned apartments. We were in 2202. Room was lovely and clean, the only complaint we would have is all four of us found the mattresses really uncomfortable. Clothes dryer needs replacing too but other than that lovely apartment, great views. Like others, we found the desk lady to be completely uninterested and not very friendly. All up we had a great 5 day stay and would stay here again.

If you want to move out of your app within 24 hrs of being here this is the place. The room was dirty, scruffy, dated, absolutely done on a budget with dreadful smelly furniture , absolutely awful. The manager was unhelpful, rude and certainly no asset to this business. I urge you NOT to stay here, well, you could do if you want to get an infection from the mouldy shower but who wants that !!!

Upon entering the apartment, we immediately decided to leave due to its unpleasant condition. The space was unkempt, with visible signs of neglect and poor cleanliness, leaving us concerned about potential health risks. “Karen”, the Manager, displayed a lack of professionalism, which significantly impacted our experience. Her attitude was not in line with the standards expected in the service industry, and it was evident that her demeanor detracted from what could otherwise be a welcoming environment. Given this experience, I do not intend to return to Ultra and would advise others to carefully consider their options before booking.