Umbral Curio Collection by Hilton

beautiful weekend stay to celebrate our wedding anniversary. the rooms were stunning, the rooftop pool and restaurant were incredible, and the hospitality was unmatched. every team member showed such warmth, care, and attention to detail. already planning our next visit to cdmx, and we’ll absolutely be coming back. thank you for taking such amazing care of us!

I was looking forward to staying at Umbral for a week following our week in Puerto Vallarta. The hotel is such a beauty! It’s not a standard American Hilton and its unique design impressed us very much. It actually made some headlines in the interior design world back in 2020 when it first opened. No it was never a prison lol, it used to be an office building which has been convernted in a hotel. The colours, accessories, quality of materials used and the preserved heritage are phenomenal. We spent a lot of time just exploring the hotel (there’s a nice bar by the rooftop pool, historical elevators are amazing and the stairs are just a pure beauty, not to mention an art gallery and a wonderful breakfast place on the ground level). There were hotel staff present at the entrance when we arrived (we didn’t need help with our luggage but it was a nice touch to be greeted upon arrival), and Ingrid and everyone at the hotel did a wonderful job in making us feel welcome here. It’s not my first time in CDMX so I knew where to go and what to do, and everywhere we went we were safe. We took metro which was an excellent way to explore Coyoacan, San Angel, Polanco, Chapultepec and Reforma. There was a manifestation in the Zocalo and surrounding streets but it’s unpredictable so we were fine in navigating those streets and still enjoying Centro Historico. Safe deposit box was working fine (I read the other reviews and one of them mentioned safe not working and showing an error message, it’s quite common in all the hotels so you only need to ask a technician to change the battery or do a reset). We had an AC not cooling the air as we’d like it to be but it only took 3 minutes for the technician to arrive so please if you have any issues or concerns with the equipment , do call the front desk and you’ll be fine without waiting for hours). We were on the second floor facing the street and the noise suppression was quite good. Being in a center or such a big city there’s always a noise but our room did provide a good level of soundproofing so no issues here at all. Housekeeping was good as well, we were always getting water and fresh towels and the room felt clean after a long day of walking in the city. Again, we personally loved the design and style, and there are rooms with the interior view so read the description well before booking your stay or give a call and discuss your options. We’d definitely stay here again and than you to all for making our stay a lovely one!

We stayed in one of the garden view rooms. Its not really a garden, the view is to the hallway. The rooms are pretty minimilast. Its a short walking distance to the town center, not too much car traffic on main street. We also received complimentary breakfast from the restaurant next door, it included coffee, orange juice, fruit, and an option from the menu. The rooftop is nice, didn't get a chance to get into the pool but there are lounging chairs and a bar.