Una Hotels Mh Matera
Matera · Italy · Via Germania Snc
About Una Hotels Mh Matera — Luxury Boutique Hotel in Matera
Una Hotels Mh Matera is an exceptional 4-star hotel in Matera, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
New and well equipped hotel, with spa, breakfast and lot of facility Good parking But all are extra-charge Room is nice, cozy and clean but so hot. Couldn’t control the heath from room and iI was awaken in the middle of night because of to much heat I book the hotel especial for spa but Suprise .., is with extra charge. Was not mentioned on booking Breakfast is good but coffee is not available on the table . Have to ask for
Modern hotel. But without **** treatment. The staff had the cordiality and friendliness of the barracks from ex communist states. We really didn't feel welcome... No smile or friendly word at breakfast.We were here in autumn so the outdoor pool was closed. We had to pay 30 euros for the indoor pool and wellness (90 min), which we didn't. The first time we experienced this. NOT RECOMMENDED if you want to be **** pampered. There are much better options!
Imagine the friendliest, most welcoming staff in the world. And then imagine the complete opposite because these guys were absolutely horrible! We understand Italian so we could hear when the breakfast man said “for ****s sake” when we ordered a coffee. I didn’t see a single smile from any of the receptionists. Hotel itself is modern, room was fine although our bedsheets were dirty and had to be changed on arrival. Pool is like Benidorm, loud and a bit dirty. There’s much better options in the area, I wouldn’t recommend.