UNA Hotels One Siracusa Wellness & SPA

We had no prior booking and booked there and then at 2300 hours. Rooms bed is wide, firm mattress . Had 1 charging point. Pool/spa not free - about 40 euro PP. Hot breakfast ( omelet can be ordered via app, fresh juices, ham cuts. ) but include in the stay price. Roof top with selfcervice bar ( you log into computer what you take) .

The staff was friendly, the location was okay, too far to walk to the town and almost too close to drive, the Interieur and color schemes are very dark and might need a refurbishment, the pictures on their website shows a bit of a different story.

What a disappointment! Trip Advisor Winner… 2012… nothing might have happened until now… The hotel might have been a premium hotel in the years 2010s but is poorly maintained and requires a strong hold of maintenance and management. We stayed in an Easy Room (basic) and were not thrilled at all… bad smells, poor windows and visual tightness, noisy AC… Breakfast was ok even if a bit amateur for such an hotel that desires to play in the Grand Court. Location is absolutely random and renting ebikes is not an option at all… we were asked 20€/bike to head to the city/Ortiggia (approx. 20mn) at 20:00 when bikes stayed at the hotel for the whole night… then we were told that a taxi would cost us 20€/way… so to influence our decision.. in the end we took our own car… this reflects the poor level of customer management and focus. I will not stay nor recommend this place further