Van der Valk Hotel Den Haag Wassenaar

A rare blend of luxury and thoughtful design—especially the vanity space, which felt like a private beauty lounge. I stayed in one of the Executive rooms for a birthday stay-cation, and I was genuinely impressed. The entire space felt calm, luxurious, and incredibly well-designed—but the bathroom was the true standout. It featured a beautiful rain shower, a freestanding soaking tub, and something I rarely see in hotels: a dedicated vanity space separate from the sink area. As someone who enjoys getting ready slowly and with intention, this was such a thoughtful and elegant touch. The lighting was perfect, the layout spacious, and it felt like having my own little dressing room. Beyond the bathroom, the room itself was equally impressive—king-size bed, walk-in closet, coffee and tea setup, and a lovely terrace for morning air. Every detail felt intentional and indulgent. Highly recommend for anyone looking to unwind in a space that feels both luxurious and personal.

Marvellous hotel for those who travel by car. Modern and well-designed rooms, super friendly staff, good breakfast, free parking, EV-chargers. Access to public transportation, but not ideal.

A Disastrous Experience – Avoid at All Costs We booked a one-night stay at Van der Valk Hotel Den Haag - Wassenaar due to our daughter's exam in a nearby town. Regrettably, this turned out to be the most appalling hotel experience we've had in years. Room Deception The room we received bore no resemblance to the images advertised. It was outdated, poorly maintained, and emitted a persistent odor of cigarette smoke. The furnishings were worn, and the overall cleanliness was questionable. Abysmal Service The service was virtually non-existent. During dinner, despite multiple polite attempts to get the attention of the waitstaff, we were blatantly ignored. It was as if we were invisible. At breakfast, there was no staff present to assist. I had to walk to the reception to request basic items like coffee and water. The staff present were more interested in their phones and personal conversations than attending to guests. When approached, they feigned ignorance of English, German, or any language we tried, despite our multilingual capabilities. Unprofessional Conduct The overall demeanor of the staff was unprofessional and dismissive. There was a complete lack of hospitality, and any concerns raised were met with indifference. The hotel's management seems to have no interest in guest satisfaction or maintaining basic service standards. Conclusion This establishment fails on every level – from false advertising and substandard accommodations to appalling service and unprofessional staff behavior. It stands as a stark contrast to the hospitality standards we have come to expect in the Netherlands. We strongly advise against staying at this hotel.