Vanbrugh House Hotel

After booking I called the hotel to enquire about the room. As it is a boutique hotel João talked me through the rooms available. He politely told me a guest had arrived and shortly called me back. He explained the rooms thoroughly and helped me select the room. As it was a special occasion so I requested some small decorations which he said he would arrange. We then continued to spend 15 minutes on he the phone as he we discussed how I could spend my stay in Oxford as I am new to the city. On arrival Elena was fantastic. Amazing service. Thank you to you both for helping me treat my partner and have a wonderful stay. Big clean spacious rooms and fantastic location.

Very small hotel, actually its like lodge, there is no breakfast area, its very small 10 by 15 sq ft area, have limited menu, have almost nothing like restuarent, except few things.. rooms was quite big and comfortable! But otherwise its below average. Location is central so you reach market in few minutes.

The only positive is the location. This hotel is extremely expensive for what it offers. It took my husband and I about 20 minutes to check in after a long drive because the woman behind the desk was so slow, which was aggravating. The room was old and looked absolutely nothing like the online photos. There were stains on the sofa and on the curtains that looked disgusting. The mattress was so hard it felt like sleeping on the sidewalk. I travel a lot, and I don’t consider myself very picky, but my god this bed was awful. As others have said, this hotel is very noisy.