VH Broadway Tirana Hotel

Terrible hotel. First scammed us online with the platform saying it was €20 then asked us for €35 more to get the room. Toilet was broken, no blanket and the one they brought us was dirty and unwashed. Furthermore at midnight they came to the room and asked for an additional €20 because there was another person inside. At all other hotels you pay for the room not the number of people. Plus additional €10 for breakfast. However the staff were friendly and understood that what they were asking from us was silly. They were polite and kind. They only doing their job. I’d suggest just get an AirBnB or go to another hotel.

The photos of this hotel are not true. There is no nice pool or spa. The garden is being remodelled and is not suitable for use. They charge you double the price when you arrive for "taxes." We paid twice the amount listed due to the supposed taxes which can not possibly be 90%. They wanted a 100 Euro note deposit upon entrance despite having my credit card already on file, and the room costing less than 100 euro for three days per the price before the near 100% tax. The bed was broken and we were shoved into a room that was clearly not set up or ready for guests. They did not move us when we said and showed that the bed was broken and literally like a sink hole. They did nothing to remedy the situation. The water is not potable (drinkable) in Tirana and they did not provide fresh water free of charge, instead it was 2.5 euro for a .50 to .80 euro bottle of water per bottle, which is not only unethical, but ridiculous. The only thing was a fair and real price and service was the round trip airport transfer. I would never recommend this hotel and cannot believe that Capital One Venture X is associated with them in any way. Also they wanted to charge 10 Euro per person in cash for breakfast, despite the site saying it is included. Breakfast is about 1-3 euro maximum in Tirana. A coffee is .80 euro for example outside of the hotel. Stay away from this place. It is a scam.

VH Hotel Broadway unfortunately receives only 1 out of 5 stars. Our stay was filled with several disappointments, particularly regarding hygiene. The towels and bed linens were in unacceptable condition—they were stained and did not feel fresh, giving the impression of poor cleaning standards. There were no shower curtain nor a bath mat. Some of the lamps could not be turned on, and the curtain to the bedroom was also broken and could not be closed properly, so people could look into our room. Additionally, the rooms were dilapidated and in need of serious maintenance. They do not not like the pictures online at all ( I have add'ed pictures of this) We did not eat the breakfast, but heard from several other guests at the hotel, who were extremely disappointed. To make matters worse, the hotel charges a significantly higher tourist tax compared to other hotels in the city, which feels unjustified given the overall poor quality of the facilities. I cannot recommend this hotel and would advise others to seek better alternatives in the area.