Vhome

Room was comfortable although tired, with a broken light fitting and eccentric shower unit which needed repairing. The "hotel" was two partial floors of an apartment block and was hard to find. When we arrived there was no one available to help, just an envelope left with a key card. Other guests were given details of the broadband password on arrival, we had to wait until the next morning. Breakfast was adequate although there was no milk for cereals and the food had been bought in from Lidl. Late risers missed out on croissants etc. The oranges were delicious. The big plus was the location, a short walking distance to the centre of Sorrento

This is not a hotel. When dropped off by a taxi on the address, I was found between three 5-6 floor blocks of flats. So the taxi driver had to call them to ask if we were on the right address. I was given the instruction to go inside one of the buildings and take a lift to the 3rd floor. The so-called hotel is inside a block of flats. Rooms advertised do not quite match what is offered online. They are clean but not sure about the freshness of breakfast. I had to vacate the room by 11am and my flight was at 7:30pm. Apart from leaving my luggage in the “reception area”, there was no possibility to use any toilet facilities. So I had to organise myself until 4pm (taxi pick up time) to go to the restaurant and time it so I go to the loo before leaving for the airport. Not impressed with the “Love holidays” advertisement. They should have stated that this is not a hotel at all but bed and breakfast place ( never mind they added 4 stars to it), so I would look further for the actual hotel. The price I paid was a total rip off. Staff at the reception desk were constantly on their phones, very unprofessional.

Vhome is far from anything I've ever stayed in before. Very bad instructions of where to go. Broken chair, shower, shower door, shower light. No spoons for coffee. But... the worst thing was the shower floor. It has two shower mats on top of each other and underneath was an inch of thick mouldy wet dirt. I asked the 'person' on reception to send someone down to clean and it never happened. Really unhelpful staff. Breakfast awful. Good location but really, don't bother.