Victoria Hotel

One of the worst hotel experiences I have ever had. Every room I saw had issues: clogged drains, leaking bathtubs, and an overwhelming smell of cigarette smoke. The bar area is open to anyone from the street — there is no effective security, only the appearance of it. Noise continues until 2 a.m. every night, and calling the front desk results only in empty apologies and false promises to resolve the problem. I had booked for two weeks but left after the third day due to the unacceptable conditions. They refused to refund the unused nights. The environment is dirty, unsafe, and filled with people looking to take advantage of tourists. For your own safety and peace of mind, avoid this place entirely.

My friend and I were waiting in the lobby for a taxi. The security and a receptionist were asking us to leave the lobby because we couldn't wait for five minutes for an Uber, and they said it was hotel policy. Considering the weather outside, they should respect human beings and their wellbeing. The lobby was empty; nothing would happen if we stayed there for 5 minutes. Pathetic hospitality.

one of the worst stays of my life. i tried calling the reception desk to send some bottles of water to my room they weren't picking up moreover the calling machine was broken . what kind of awful service is that?? before leaving we asked the room service to keep some water bottles in front of our gate and they guy was like ok mam, came back no bottles were seen . i recommend everyone to look for better alternates this hotel doesn't deserves 4 star at the most they deserve a 3 star