Villa Campestri Olive Oil Resort

We had an amazing stay at Villa Campestri. You can really feel the history of the place — it’s full of character and everything is so nicely organized. The whole atmosphere is warm and welcoming, and the attention to detail makes the stay feel really special. We absolutely loved the cooking class with Laura — such a beautiful experience that we’d recommend to anyone visiting. The restaurant is also incredible — delicious food in a lovely setting. Riding the bikes around the area was a great bonus too. We truly loved everything about our time here.

My first Villa experience in Tuscany and it was to celebrate my birthday. A fantastic experience in a great location overlooking the local town. Everything from the villa, the rooms, the food, the staff, pool area, activities nearby etc. were as top tier. Only thing to note is there is no free water accessible from the lounge area and you must buy bottled water from reception desk but the nearby town has shops.

Severely disappointed in the customer service. We booked the private villa via Airbnb. Pros: • Serene villa and beautiful, peaceful setting • Stunning views of Vicchio • Gorgeous interior design of the rooms • Some bathrooms include hammams and saunas Cons: 1. Unfair charges: At checkout, one of our guests was forced to pay €145 for a massage that was clearly listed and confirmed in writing at €80. When we raised this, the staff repeatedly said, “I don’t care.” This made our guest cry and was extremely unfair. 2. Aggressive behavior: Staff slammed the reception door in our faces during checkout. 3. No hot water: We had no hot water for a full day. Messages to the owner were ignored until I personally went to the concierge. 4. Towel charges: Fresh towels cost €20 for just 2 small and 2 large towels. On top of that, the Airbnb listing confirmed there was a washer and dryer—which was false. When I brought this up, the owner dismissed it, blaming the “management company.” 5. Catering confusion: Before booking, I asked for catering recommendations and was referred to a chef. Upon arrival, the owners said, “You needed our permission!” even though we used the chef they themselves recommended. 6. AC issues: The AC did not function properly in the main dining/kitchen area if the outside temperature was cooler. This was never communicated and made mealtimes very uncomfortable. 7. Room key problems: Two room key cards repeatedly failed to work. In addition, there was only one card provided per room instead of one per guest. This caused major inconveniences, as some guests couldn’t access their rooms during workshops. 8. Missing basics: The kitchen had no bowls and no vase. 9. Restricted access: We were told we would have full access to the villa, but the meditation hallway was locked. To make matters worse, strangers were brought into the property for massages, despite us being told the estate was fully private. 10. Misleading photos: The Airbnb listing showed a large outdoor dining table. On arrival, tables were scattered around the property. The owner told us to move them ourselves, and staff refused to help. We eventually managed it ourselves and had to tip a cleaner who assisted. Overall, the villa itself is stunning, but the owners’ hostility and unprofessionalism ruined what should have been a peaceful retreat. It’s truly unfortunate — this property has incredible potential, but until the ownership changes, I would not recommend staying here.