Villa Tolomei Hotel & Resort

A taste of Tuscan beauty within a 12 minute cab ride to Florence This hotel is an absolute gem right outside of Florence. It's hard to believe a 12 minute cab ride can take you so far into a different world. It has the genuine feel of a Tuscan Villa, but is still only a manageable (downhill) walk from the sites and crowds of Firenze. The hotel is surrounded by olive groves and vineyards, but with views of Florence from the restaurant and pool. There was peace, quiet and beauty, but with convenient proximity. The rooms were immaculately clean. The staff was beyond helpful, especially Daniel, who made sure our rooms were stocked with waters as we needed them. For reference, our family split between one of the apartments and one of the regular rooms. I can't say enough good things about the apartment. They made up the two bedrooms as one king and one double, with a very comfortable and well-apportioned kitchen and living area. The standard room was huge for a European room, with views and actual air conditioning The staff called cabs for us as we needed to go into town, and the cabs showed up within 5 minutes. One tip: If you're coming from Florence, walk across one of the bridges to the south side of the river before calling or haling a cab. It will save you 10 minutes and 10 Euros. In summary, If you're looking for a place to stay in Florence but want peace, quiet, and a taste of the Tuscan countryside, this is your place. It was certainly ours. Disliked · Unfortunately, the pool was closed during our stay, so we weren't able to swim after a hot day in Florence. It should be up and running by mid to late June 2025. The breakfast wasn't the best we had on our trip, but was included and still very fresh and generous.

We stayed here for a family member's wedding. There were around 90 of us and the resort was sold out. My only caution is our first room, room 18! If you are sensitive to smells, avoid this room! When we first arrived there was an overwhelming scent from the oil diffuser, I immediately removed it from the room. I think that was meant to cover up another unpleasant smell. I eventually had to move to my children's room because I couldn't sleep and was getting a headache. The AC was weak as well. By the fifth day it was clear something had either died or was impossible to contain any longer. Since much of the wedding party checked out, the staff immediately, without question, moved us to a room closer to our children. That room was wonderful and we were very appreciative. Gussan came to help us pack and drove us and our luggage to the new room. He was also constantly letting our children into their room, because they kept forgetting their key. We truly appreciated his hard work and excellent demeanor. Everything else was amazing. The views provided an excellent back drop for family photos and the wedding was beautiful. The pool was refreshing during the hot day. We will absolutely return.

NOT a 5 star hotel. Terrible service, charged different prices for the same spa service, AC doesn’t work in the rooms- they offered an ice bowl or a fan. Not enough staff- to take bags down for check out, front desk said “if it’s not too heavy I can help!” Prices are off the charts for this sort of service- management was never there. We would never stay here again. The staff doesn’t care to service or please the guests. It’s a shame bc the property is beautiful; not maintained and run down.