Village Heights Resort

We went for our honeymoon and our stay was truly incredible! The resort is so beautiful and everything is setup so thoughtfully. Staff were wonderful- attentive, friendly, and helped make our trip so special. The food was also delicious and appreciate how fresh and locally sourced the ingredients all are. We also got to learn so much during our stay, especially enjoying the Cretan cooking class. And the shuttle is very convenient. We can’t wait to keep coming back!

We were three families on a 7-night vacation and booked a villa, a two-bedroom apartment, and a one-bedroom apartment. All the rooms were extremely spacious, with large balconies and big rooms. The breakfast was amazing – a wide variety of cheeses, vegetables, fruits, and desserts. The service at the hotel was excellent! Whatever you ask for, the staff will gladly help. There are small golf carts that take you and your luggage around the resort. There are two large, luxurious pools. This resort is highly recommended for families with kids – there are plenty of activities like mini golf, tennis, yoga classes, a gym, and more. There’s also a supermarket near the lobby with very reasonable prices – 2 euros for a six-pack of large water bottles, beers, snacks, and more. On Wednesday evenings, there’s dancing and a truly authentic and joyful atmosphere. The only thing that bothered me a bit was the noise from the cicadas – it’s nonstop. I’m not sure if this is common in all hotels in Crete, but in this specific hotel, the sound and amount of cicadas were very intense, and it’s hard to get used to it. The hotel charges a tax at checkout that isn’t part of the room price – 15 euros per night. Other than that, I highly recommend the hotel and its staff – we had a wonderful time and would be happy to come back again!

We have just got home after a week at village heights and we couldn't have asked for more from the resort. From the moment we arrived the staff were fantastic so helpful, attentive and welcoming. Our suite was huge with two outside areas, 2 bathrooms and so lovely and clean the welcome package was a beautiful touch and housekeeping came every day with fresh towels, to empty bins and change sheets if needed. We came self catering and food and drinks are fairly pricey on site but they offer meal deals and you get a voucher for a discount on breakfast and dinner to use within the first two days. We chose to eat off site most the time or use the ample facilities in the room to make meals. The resort is totally out the way and high up so the view is amazing but it is very isolated, the free shuttle bus service is a god send we used this regularly and enjoyed trips to herssonissos, the beach and the old town. Taxis are also easy to find and most give you a card so you can use them throughout your stay. The highlight of our stay for my children were the pools, they are so clean and beautifully maintained and a lifeguard is always present so they were able to swim safely without me being in the pool at all times. One day my son did not get out for 3 hours 😅. There is so much more I could say but overall we had the most amazing week. Special mention to Thomais on the front desk who was the most amazing, helpful and informative member of staff I have ever met and nothing was too much trouble for her she is a credit to the entire hotel. Also Emmanuel on the pool bar was fantastic and brilliant with the children and his cocktails and special coffees are beautiful. Thank you so much village heights resort!!! P.s. I am ordering some star jasmine for my own garden as the smell was so lovely and will be a nice reminder of the time we spent there.