Vincci Lys

This hotel exceeded all our expectations with its exceptional accessibility features! In our quest for an accessible hotel in Valencia, it quickly rose to the top of our list, and it certainly lived up to its reputation. From the moment we arrived, the hotel's commitment to accessibility was evident. We were able to park right in front of the hotel to unload our bags, and convenient parking was available next door. The smooth and step-free entry made for a hassle-free arrival, especially appreciated under the hot sun. A refreshing water station greeted us upon entry, providing a welcoming touch. Our check-in experience was seamless, thanks to the lovely and accommodating desk staff member, Lucia, who exuded warmth and hospitality. I had a special request for a tall bar stool in the bathroom, and the hotel staff promptly arranged for one to be brought up to our room. The room itself was spacious, with ample closet space, a table and chair, and two nightstands. The highlight was the beautifully designed bathroom, complete with sturdy support bars on either side of the toilet. While a higher toilet would be a welcome addition, I was prepared with my own seat riser, ensuring a comfortable stay. The roll-in shower with a fold-down seat showcased the thoughtful planning put into making the room fully accessible. The well-stocked mini-fridge and snack bar, along with efficient AC controls, added to the convenience and comfort of our stay. One evening, after a day of exploring the city – with me on my scooter and my companion on roller skates – we opted for room service and were delighted by the well-prepared and delicious meal. The prompt service further underscored the hotel's commitment to guest satisfaction. The hotel's central location made it a perfect hub for our explorations, allowing us easy access to various attractions around the city. The seamless checkout process, with no waiting time and courteous assistance, made our departure just as pleasant as our arrival. With such an exceptional experience, we have no doubt that should we find ourselves back in Valencia, we will without a doubt choose to return to this beautiful and meticulously adapted hotel.

Spot on for bars and restaurants as this hotel is in the centre of Valencia and within walking distance to the old town. The hotel itself is very pleasant with friendly staff and airy clean rooms. The breakfast buffet is good and a variety of continental and cooked English food. The home made yogurts were lovely. Would recommend this hotel.

I picked this hotel for its eco-certification, and would have loved better signage about what they were doing for sustainability! But, overall it was a good hotel for a solo female traveler. Good location, modest, but comfortable rooms, modern bathrooms and nice reception area with cold infused water. I didn't eat at the restaurant as they didn't seem to have many vegetarian or vegan options and would love to see better menu labeling and some plant-based options