Vistamar Hotel & Apartments

Mixed feelings. First of all there was no warning that pool is under construction. Actually there was no pool at the time, because of construction works (may 2025). There were repairs also inside hotel. Because of that they were offering breakfast at neigbours 5 star hotel, which was actually nice. Because of constructions they did not ask a money for a parking, which was big saving. Also the staff was super friendly and helpful. I may rate this maybe the best hotel service I've ever had. Also there was very reasonable and clean gym. One cardio machine would have been nice, but it is small detail: you can run outside. Overall: if you are looking for a place to just spend the night and relax a bit from tripping around a day - perfect! But it is not a place to have so called hotel-pool-vacation. Actually I would not reccomend that at all in Montenegro, because there are A LOT of places to see and visit.

Our stay was quite disappointing. While the room was clean and fresh (though the door was a bit sticky), many other things went wrong. First, our pre-booked airport transfer was an issue. We couldn't find the driver at the airport because he wasn't holding a sign. He later showed up at the hotel, and I recognized him, but we had already taken a taxi. The hotel then tried to charge us, leading to a long, stressful negotiation about the amount of payment for 4 days. Breakfast initially was bad – mostly oily pies, no veggies or eggs. When we complained and asked for a refund, the manager just told us not to come to breakfast. A big concern was maids going through our belongings. They moved our items, and even threw away my perfume. When we told the staff, they basically said it wasn't their problem. We also found dirty cleaning rags on our toothbrushes and trash bags left in our room. Overall, despite a decent room, the poor service and lack of privacy made our stay unpleasant.

The worst hotel experience of my life. Avoid this hotel at all costs. We checked out early from our 1 week stay here due to horrific injuries incurred from a shower screen exploding mid-shower resulting in multiple lacerations. Staff were dismissive and took no responsibility for the poor state of the hotel. Extremely negligent and lacked any duty of care. The pool is out of operation despite advertising that the facilities were available on Booking.com. This hotel is deceitful and misleading by nature as it is a 3 star hotel. After a confrontational discussion with the manager, they reluctantly agreed to issue a refund after initially trying to charge us for “using their facilities” during our stay. They are happy to lie and mislead customers to grab their money.