Vitabella Toscana

The house is very cute. The food was good. The wine was okay, there is definitely better wine in tuscany and cheaper one, but it wasn't bad. The view is exceptional like nothing I have ever seen. The rooms are clean and smell very nice. Every detail is thought through. Only thing that bucked me was that the bed is quiet cheap and not very sturdy. I would come back if only to sit outside and watch the unmatched sunset. Coffee is very good and everyone is really lovely. When I told Beatrice of the beds she was kind and listened and was thankful for the criticism

It was really weird, but I didn't really feel welcome at all. The receptionist was slightly annoyed of the questions we had. The food at the restaurant was mediocre for the price. The pool and views are cool, so is the room (even though the shower curtain was moldy at the bottom). Also, the common spaces are amazing and you even have a kitchen where you could cook something for yourself.

Rooms are really well decorated and views are fantastic as expected from Tuscany. But, I have never experienced more unprofessional hotel than this one starting with checking in. Also, receptionist lady, I think she might need to change her general behavior on how she interacts with people. The moment that I had a call with her a few weeks ago, I got an odd feeling. I wasn’t incorrect when I interacted face to face. Also, as already told multiple people over years and not taken into serious but I will tell again: pillows are useless, restaurant open/close hours should be communicated.