Viñas del Mar Apart & SPA Aparthotel

Everything was excellent! From the reservation, to the message from reception prior to arrival, to the information provided upon check-in, to the attentiveness of the staff. In our case, we stayed in an apartment and were surprised by how spacious it was, since usually two-room apartments have only one TV, while here they have two. There's also a fully equipped kitchen, which is also very difficult to find. Plus, there's also a private grill on the balcony, which is a must for barbecue lovers! And regarding the spa, the pool was at the ideal temperature, and they also have a sauna, Finnish and Scottish showers, and fully equipped changing rooms. All of this combined with an excellent location halfway between the beach and the city center. I'll definitely return!

Excellent!! From the service to the location, everything exceeded our expectations. The rooms are very comfortable, clean, and well-equipped. The location is spectacular, just one block from the beach and two from downtown. Also worth mentioning is the beach service, which includes an umbrella and lounge chairs. This is our second time here, and we're already thinking about returning.

We DON'T even get to go. Gabriel from reservations did not allow us to pay by transfer the deposit of the total 100% of the stay, unless we paid almost 50% more..."it will be another time," he replied. The passenger puts up the money and they save taxes or whatever...that's how the country is! We will NEVER choose it as an option again and we will report it to the corresponding control body! Ugly attitude...how will the service be if this is how it is for just paying! Your legal department tickles me... and if they responded so angry, it's because I discovered them... there you are with your behavior... clients are already alerted... I'm not the only one who thinks this way... we all review opinions on Google... greetings!