Voco The Tiger Hotel an IHG Hotel

The room is wonderful. The staff have been very helpful. I have a 2500 pick up truck that is too tall to fit in the parking garage they use. The one staff member saw a meter spot opened up and went to stand in it so I could move my truck. Valiant effort! Too bad someone half parked in the spot near him...so it was gone by the time I got back. They allowed me to park in their valet overnight. The customer service alone is reason enough to stay here over any other hotel in the area. They truly care about you.

I travel for work every single week, and I'm in a LOT of hotels. The staff at the Tiger will always stand out as some of the best hotel staff ever for me. This week I was there for 4 days and while I am normally very low maintenance, I had a couple minor issues (mine, nothing with the hotel) and the staff were all very kind and responsive and helpful. I will call out two in particular - Brandy the overnight lady at the Front Desk, and Amber with housekeeping. Again, I had minor asks, but they were just so kind and helpful that it really stood out for me.

Everything was clean and nice. The service was excellent. My only complaint is that the bathtub was so tall that it was kind of intimidating to even get in and there wasn't a safety bar to make sure you don't fall. Great location.