VP Plaza España Design

My family of 3 stayed a few nights in mid of July. The hotel is so clean and modern. I would like to say thank you to the reception girls. They were extremely helpful any time we asked a question. Rooms are very clean, comfy beds. I have to say that matrass is very good, it is extremely important for me. The hotel has a beautiful rooftop with a palace view. There is a small pool, bar and restaurant. The only thing I would mention there was a very rude administrator girl at the rooftop restaurant. We didn't make a reservation, because just arrived, came to ask to eat around 7pm, the restaurant was almost empty, but the administrator said it is all booked and we need to go outside to sit at terrace or sit( 3 of us) at the table for 2 person. We explained that we have a child and wanted to have full dinner, so table for 2 doesn't work, then we went to terrace and it was so hot to sit so we said that we cannot sit here. The girl just quietly turned around and left with a very rude face. I honestly thought if you stay at the hotel you would have an ability to have it at their restaurant but the reservation is really must. The breakfast buffet at the hotel was amazing, with a big choice and everything fresh and tasty. Overall, I would definitely come back.

Absolutely Exceptional – Perfect Location & Outstanding Service! Our stay at this hotel was nothing short of perfect! The location is unbeatable—right in the heart of everything, making it so easy to explore the city and enjoy all the best spots nearby. But what truly made our experience unforgettable was the incredible service, especially from Helena. She went above and beyond to make sure we felt welcomed and cared for throughout our stay. Her warmth, professionalism, and attention to detail truly set this hotel apart. If you’re visiting Madrid and looking for a place that combines convenience, comfort, and top-notch hospitality—this is it! Thank you to Helena and the entire team for making our trip so special!

Such wonderful customer service! The concierge was always helpful with all of our requests--also in multiple languages. The room was clean and well stocked. It's a great location to many of the major sites. Housekeeping and turn-down service always kept our room tidy when we were out. Breakfast was included and had an array of delicious options. Also, it has the best shower/bath combination. Ever.