W Hoboken

Wonderful stay at W Hoboken. Hotel is newly renovated and looking better than ever. The redesign of the lobby bar and rooms are incredible. Food and Beverage was impressive, service was top notch and the rooms were comfortable and sleek. Special thanks to Javier at the Welcome desk for going above and beyond, as always.

We had to stay at W while our house goes through renovations. While we are very familiar with the hotel, we never stayed before and liked it a lot. Hotel is going through renovations right now and new rooms will be a major upgrade- we saw it ourselves. Staff are all amazing - had great and genuine encounters with Kelly (guest experience manager), front desk, porter, valet, cleaning, engineer, hotel manager and more that unfortunately I could not catch the names. I would strongly recommend due to this location and staff. Ps: we always liked Halifax and would recommend to try if you are staying at W.

So the hotel is great, beautiful and all that ... However during our Saturday night stay the entire building was impacted by an outage on their HVAC system and the rooms were hot, humid and had no AC. No fix happened during our stay and made it very very uncomfortable. I think this needs to be addressed because we didn't pay over $500 for one night to have one of the worst sleeping experiences ever. We were taking cold showers every 15 minutes to keep cool. You can make this right by offering us a complimentary Saturday night when this problem is resolved.