W Paris Opera

Amazing customer service. Everyone from the person tat the door to the reception ladies were well trained to make sure our stay was as best as possible. They truly understand what excellent customer service means. No matter what we asked for they found a way to say yes. The friendly service continued at the breakfast area every day. I am definitely not one to be impressed easily but I must admit the staff at the W Paris exceeded my expectations in every way. As to the location of the hotel.... you can not ask for better. Many sites were within walking distance and public transportation is steps away. Very convenient. We will definitely stay here next time we visit Paris.

This hotel is stunning and centrally located! Everything is in walking distance or an easy subway ride. They had lots of great little touches and went above and beyond in regards to service. Every member of their team was amazing and great to deal with. Never seen such beautiful rooms! Highly recommend.

Cool and trendy hotel. Staff at the front exceptional. Housekeeping terrible. Asked for sheets to be changed and the guy that came said they had no extra! Escalated via the Marriott Bonvoy app and the manager actioned immediately. Comfortable room and AC worked nicely during hot summer.