Wanda Reign Chengdu

Hotel Rooms are very clean and amenities are complete. Got Bathtub as well as shower ! Spacious & comfortable bedroom Event tough the hotel might be old and like Roman/Venetian design but its up keep is still good There is a Gym but equipments are old Buffet breakfast has western, local, fruits, cereal as well as cheese selections. Convenient locations

Excellent restaurant. There was something for everyone. Loved the mini hot pot and pastries.

If I were to rate based on the price I paid, what impressed me most was how grand everything felt — from the amenities to the facilities. I especially loved the massage chair, the spacious bathtub, and the L’Occitane toiletries. Everything in the room felt thoughtfully designed. Breakfast was great, with plenty of selections, and the hotel’s location is convenient — just a short 3-minute walk to a 7-Eleven, and close to several shopping centers. However, in terms of service, I feel there’s room for improvement if the hotel aims to meet Forbes-recommended standards. The interactions felt robotic, lacking warmth and personal touch. Check-in and check-out processes were slow. During check-in, for example, the staff member (Dylan) took my passport to the back office without explanation after scanning it at the counter. The whole process felt unclear and impersonal. When I tried to ask questions, he simply shut me off — perhaps due to a language barrier, but it still left an uncomfortable impression. The check-out experience was similar. I was left waiting without explanation until I asked what was happening, only to be told everything was settled and I could leave — with no “thank you” or farewell. I shared my unhappiness with the manager before leaving. On the positive side, the breakfast team and concierge staff were warm, friendly, and helpful, which I truly appreciated. Overall, it’s a solid 6/10 for me — worth experiencing once for the facilities, but I’m unlikely to return.