Wasserturm Hotel Cologne Curio Collection by Hilton

Unique building with lovely city views. Friendly reception. We were well taken care of as Hilton diamond member. Location felt a bit quiet but was still quite close to wherever we needed to go. Parking has electric charging but you need an adapter. Unfortunately there was a false fire alarm at 5am but thankfully it was quickly addressed by local fire dept.

Unique hotel and experience. We were upgraded to a suite which was amazing. It had an art theme which was provocative. I enjoyed most of it other than the mannequin that was located just around the corner when you entered the suite. It made you think that there was someone in the room. The suite was on two floors. With the lower floor having a living room, a dinning area, a coffee station, and a half bathroom. The upper floor was like a mezzanine with a bedroom and a huge bathroom. I didn't like that the bathroom did not have a door (sometimes you want your privacy). We wanted to try the bar on the top floor but it was closed because there was a private party being held there. The location is a bit remote, but it is right by a U-bahn station, so it is easy to get to the center.

This hotel is in one of the best locations for anyone wanting to visit Cologne. It’s close to everything—you can reach almost any place you want within 15 minutes. The staff was absolutely polite and helpful. I would give them 5 stars. However, there are a few points that could be improved. The most important issue was with the shower—the hot water kept switching between hot and cold every minute, which was very uncomfortable. Also, the photos shown when booking the room are random. For example, if you see a photo with an arched brick window view, it doesn’t mean your room will have it. You need to specifically request that type of room, which is not ideal. Our room had a patio, but the door to it was locked and we had no access. There wasn’t even a window we could open to let in some fresh air. The flat-screen TV was quite outdated. These days, TVs should at least support features like screen mirroring or apps like Netflix and YouTube. This is especially disappointing considering it’s one of the most expensive hotels in Cologne. The iron and ironing board were also in poor condition. Overall, I expected much more from a 4-star hotel managed by the Hilton group.