Watermark Luxury Oceanfront All Suite Hotel

I loved staying here. We had a family trip during Thanksgiving, everyone was friendly, kind, very customer service oriented, and we were comfortable,happy, able to come and go as we pleased. The beach was in our backyard it felt like being home but in a tropical paradise!!! We walked everywhere and loved the local spots like El Coco Tazo Café. Gracias a todos en El Watermark por su servicio excepcional!!!

A uniquely modern style hotel that brings you steps from the ocean. It has a roof top terrace to enjoy a wonderful view while you soak in a jacuzzi. We had a 3rd floor apartment with a spectacular terrace ample enough for many to enjoy the view of the ocean. Our apartment had a good size kitchen for those who like to cook their own food from time to time while on vacation. The two bedrooms and living room area were spacious. They provided beach towels, fresh drinking water, and parking in front with good security.

I’ve been meaning to write this review since last year. We stayed here in December of 2022. Needless to say, the watermark is no where near a “ luxury” resort. The building was in need of some serious renovations/ upkeep. The area is lovely and a wonderful view of the ocean. It was very nice getting up each morning to the sound of the waves and being a stones throw from the beach. Rooms were very clean. But… the kitchen appliances barely work. Our toaster, coffee machine and freezer did not. As well as our AC did not work the whole time we were there. We also got locked out of our room one night because the door lock just stopped working on us. Our TV also never worked properly. The upper roof is in rough shape. A rusty trellis is surrounded by a wall of glass, some broken and cracked, with two small jacuzzis, the floor is very unsafe with boards sticking up and out of place, some sagging into the roof. The roof was not tidy at all. There was a used condom on the back area the whole two weeks that we were there. We didn’t mention it as we wanted to see if the area was indeed maintained. Clearly not. Loungers are very dated. There are outdoor bathrooms around but none of them worked and by the looks of them for a very long time. The hot tubs on the roof felt as if they are sinking into the roof. You have to go up and turn them on if you want to use them as they are not kept up to temp, also very confusing to use… “luxury?” We assume the pool had a leak in it as every morning they would put a hose into it and add cold water, which resulted in the pool being too cold to use the entire time we were there. The dated lounge seating, missing light bulbs in the light fixtures, some hanging by a wire, really gives the place a run down vibe and the list can go on. It’s very clear that at one point this place would have been called luxury but it is quite far from it now. VERY expensive for what you get compared to other places right next door and down the beach more. Overall we had a lovely time, the staff are very friendly, the beach and surrounding area is lovely. We were on vacation so we tried very hard to not let it all bother us so we made the best of it. But, we will not be back to stay at the watermark at the rates they charge.